Extended Warranty Offerings

IT Extended warranties help you the customer ensure business continuity by enhancing the manufacturer’s base warranty which is typically 1, 2 or 3 years. Dependent upon the manufacturer, these can usually be purchased in the first year of base warranty (sometimes they must be purchased in the initial 90 days). If you have any doubt on this give our IT Support Customer Services Team a call on Tel 08453 735959.

IT Packaged Services fit well into the Extended Warranty Offerings where single products are to be covered, in a prepaid, fixed price offering with fixed service levels.

Key features:

IT Packaged Services and Extended Warranties provide hardware maintenance services that are designed to be simple – easy to sell, easy to buy and easy to register:

• Family of pre-packaged and pre-priced solutions
• Warranty upgrades and extensions designed to be sold at the time of hardware sale or indeed at the end of the warranty
• Fast order turn-around – most Packaged Services are now electronic and can often be purchased and registered same day
• With fixed prices and terms and conditions. And Occident International always sell at Manufacturer’s List Price
  

Customer Benefits

• Pre-defined terms and conditions and pricing
• Maximised return on investment in technology minimising downtime and expense
• Electronic packaged services eliminate the need for hardcopy registration cards with a simple online registration process (Occident International will complete all the registrations).